Service
Enterprise Platforms
ERP, CRM and case management, implemented properly. We select, configure, migrate and integrate the platforms your organisation runs on — and we consolidate the accumulated estate of systems that no longer talk to each other.
What you might recognise
Finance closes the month from spreadsheets that sit between two systems
The same customer exists three times, differently, in three platforms
A licence renewal is coming and nobody can justify the seat count
An implementation partner left mid-programme and took the knowledge
Every integration is a bespoke script that one person understands
The challenge
Platform programmes rarely fail on technology. They fail on decisions nobody wanted to take.
Whether to change the process or customise the system. Whether to migrate the history or start clean. Who owns the customer record. These decisions get deferred, and the default answer becomes customisation — which is why so many organisations end up with an expensive platform that behaves like the legacy system it replaced.
We put those decisions on the table early, with the cost of each option attached, and we will argue against customisation where a process change is cheaper to live with. We also implement on open platforms where that serves you better: ERPNext gives most mid-sized organisations the same functional coverage without per-seat licensing, and the configuration stays yours if you change partner.
What we do
The work itself
Selection and fit-gap
Requirements mapped against how each platform actually behaves out of the box, so the gaps and the customisation bill are explicit before you commit.
Implementation and configuration
Chart of accounts, approval matrices, roles, workflows and documents configured against your delegation of authority rather than a vendor default.
Data migration and consolidation
Master data cleansing, deduplication and reconciliation, with a parallel run against the existing system until the numbers agree.
Integration
Banking, payroll, e-invoicing, identity and reporting connected through documented interfaces rather than scripts only one person understands.
Licensing and cost review
An honest look at what you are paying per seat, per module and per environment, and whether an open-source platform would carry the same load.
Support and continuous improvement
Upgrade path, environment management and a backlog process, so the platform keeps improving instead of freezing at go-live.
What changes
One set of numbers, and a system your team can configure
What we design towards on every platform engagement.
A single customer, supplier and employee record across the estate
A month-end that runs from the system rather than a reconciliation spreadsheet
Configuration and data you can take with you if you change partner
Segregation of duties and approval limits enforced, not just agreed
How we engage
Three ways to start
Pick the smallest one that answers your question. Every engagement is designed so you can stop, change direction or change supplier at the end of it.
Platform review
An assessment of what you run today, what it costs, and whether consolidation or replacement is justified — with the option of doing nothing on the table.
- Estate and licence inventory
- Fit-gap against target platforms
- Indicative cost and effort
- A sequenced roadmap
Full implementation
End-to-end delivery: design, configure, migrate, test, train and go live, phased by function so each one is proven before the next begins.
- Function-by-function build
- Migration with parallel run
- Role-based training
- Hypercare and handover
Managed platform
For organisations without an internal platform team: we run upgrades, environments, enhancements and second-line support.
- Upgrades and patching
- Environment management
- Enhancement backlog
- Defined response commitments
Our approach
How the work runs
We phase by business function and refuse to go live on unreconciled data. That single rule prevents most of the failure modes we get called in to fix.
Inventory what you actually run
Systems, licences, integrations and the spreadsheets doing load-bearing work between them. The spreadsheets are usually the most revealing part.
Fit-gap against the target
Standard platform behaviour versus your process, gap by gap — with a recommendation on each about whether to change the process or the system.
Configure the financial core first
Chart of accounts, tax, cost centres, opening balances and the approval matrix, signed off by finance before anything is built on top of it.
Build function by function
Procurement, stock, sales, HR and payroll in sequence, each demonstrated to its own users and corrected before the next starts.
Migrate and run in parallel
Master and transactional data migrated and reconciled, then a parallel period against the existing system until both agree.
Go live, train and hand over
Role-based training, a defined hypercare window, and handover of the administration runbook so your team can configure it without us.
Where it meets our products
Advice from people who ship the software
Most consultancies stop at the recommendation. Because we build and operate our own platforms, this service is informed by the migrations, go-live weekends and support calls we have had to handle ourselves.
ERPNext Enterprise
Our open-source ERP practice: finance, HR and payroll, procurement, inventory and supply chain on one data model, with no per-seat licence.
Explore ERPNext EnterpriseDigital Service Platforms
Case and enquiry management where the platform has to sit downstream of a record system and upstream of statutory reporting.
Explore Digital Service PlatformsRelated services
What usually runs alongside
Business Transformation
Deciding which processes should change before configuration starts — the difference between an ERP that helps and one that encodes old problems.
02Cloud, Data & AI
Hosting, environments and the reporting layer that turns a transactional platform into something you can steer with.
03Change & Adoption
Platform programmes touch nearly every role. Adoption planning belongs in the first workshop, not the last month.
Start with one real month-end
Walk us through your month-end close and one purchase-to-pay cycle. That single conversation usually tells us both whether a platform programme is justified — and roughly what it would take.